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1. Pharmacy Membership & Support
Your success is paramount. Our Pharmacy support team will be in contact within 24 hours. For matters of urgency please phone for an immediate response.
2. Product Supply
Our expert team will be in touch to discuss your unique business objectives and how we can assist to supply product or bring your brand to life..
3. Clinic Referrals
We will be in touch shortly. Its imperative your patients have continuity and access to medications.
Please take a moment to fill out the form below, and our dedicated team will promptly respond to your request.
A better way to healthcare
Content, news, and other insightful resources from our GP’s and pharmacy experts.
At Alliance Healthcare Australia, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, hold, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). Read More...
1. About Us
Alliance Healthcare Australia ABN 14 668 671 083 provides services including:
Access to discounts and rebates related to the purchase of pharmaceutical and other products.
Marketing support, including for clinics run by pharmacies under the AHA Corporate brands.
Access to purchasing technology systems.
Business analytics and operational support to group members.
2. Collection of Personal Information
We collect personal information necessary to provide our services effectively. This may include:
Contact Details: Such as your name, address, phone number, and email address.
Financial Information: For billing and payment purposes.
Health Information: Relevant to our services, where applicable and with your consent.
Usage Data: Information about how you use our services.
3. Use of Personal Information
We use your personal information for the following purposes:
To provide and manage our services.
To communicate with you about our services and offers.
To comply with legal obligations, such as reporting requirements under applicable laws.
To improve our services by analyzing data and customer feedback.
4. Holding of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Information is stored securely and retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
5. Disclosure of Personal Information
We may disclose your personal information to third parties, including:
Service Providers: Who assist us in providing our services, such as IT and marketing support providers.
Business Partners: Involved in the delivery of services, such as pharmacies and healthcare professionals.
Legal Authorities: When required by law or to protect our legal rights.
With Your Consent: Where you have expressly agreed to the disclosure.
6. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and request corrections if needed. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Complaints and Contact Information
If you have any complaints or concerns about how we handle your personal information, or if you wish to access or correct your information, please contact us at:
Alliance Healthcare Australia
7 Butterfield Street, Herston QLD 4006
info@alliancehealthcare.com.au
We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and we encourage you to review this policy regularly.
This Privacy Policy was last updated on 16th August 2024
